Every plan includes GrandStay, AI tools and a listing on the GrandStay marketplace. Choose the Performance Plan or a fixed subscription.
Not sure? Start with the Performance Plan, evaluate over six months, then choose.
$0 upfront
From $250/month
| Plan | Price | Included bookings | Plan |
|---|---|---|---|
| GrandStay 250 | $250/month | Up to 50 per billing period | |
| GrandStay 500 | $500/month | Up to 150 per billing period | |
| GrandStay 1000 | $1,000/month | Up to 500 per billing period |
Booking capacity
Each fixed plan includes a set number of bookings per billing period (up to 50, 150 or 500). When demand exceeds your current plan, you can move to a plan with more capacity. The exact terms are in your agreement.
Illustration only. It is not a forecast and does not promise any bookings or revenue.
Create your account and choose your plan.
Rooms, rates, availability, policies, payments and supported distribution.
Activate your account and the desktop app with your activation code.
Go live on GrandStay once your setup is approved.
Run reservations, the front desk and daily operations in GrandStay.
Use the AI tools, marketplace listing and marketing included in your plan.
On the Performance Plan it is charged on bookings made through GrandStay — your GrandStay booking page and the GrandStay marketplace. Reservations your own staff enter, such as walk-ins and phone bookings, and bookings that arrive through your OTA channels, are recorded as yours and are never charged a GrandStay commission. Where a booking came from is set by our system when it is created, from who made it, and cannot be edited afterwards — by your team or by ours.
An OTA lists your rooms and takes a commission on what it sells. GrandStay is the system your hotel runs on — front desk, reservations, housekeeping, rates and your own booking page — and it also lists your property on the GrandStay marketplace. You can keep selling through OTAs at the same time: Booking.com is the first channel connection, with more planned, and bookings that arrive that way are never charged a GrandStay commission.
On a fixed plan, only the bookings GrandStay delivers count towards your included capacity. One that arrives above it is held, and the guest's details stay hidden from you until you decide: you can accept it, move to a plan with more capacity and accept it, or decline it. If no one decides, the hold expires on its own.
The app is available in 17 languages, including Arabic and Persian with a right-to-left layout.
Yes. The Windows app keeps working when the internet is down and syncs when you are back online. A macOS version has not been published yet.
When you finish setting up your property, we issue an activation code for it, show it on screen and email it to you with the download link.
Yes. You can invite your team during setup and give each person their own role and permissions.
Your property starts in a setup workspace. Launching it is a request that our team reviews.