From the front desk to the back office, GrandStay runs bookings, channels, housekeeping, payments and analytics in one system.
No credit card · No sales pressure · 14-day sandbox
Runs in any browser, plus a desktop app for WindowsEU data hosting
Stored in the European Union
Encrypted data
Encrypted at rest and in transit
Automatic Backups
Every 6 hours, 30-day retention
About GrandStay
For decades hoteliers have been stuck between clunky legacy PMS software and bloated enterprise suites that cost a fortune. GrandStay is the third option — beautiful, fast, complete, and priced to match your actual scale. We exist so that running a hotel feels less like fighting your tools and more like delighting your guests.
Give every hotel — from a 12-room boutique to a 50-property group — the operational firepower of a global chain, without the complexity or the cost.
GrandStay was designed alongside front desk managers, housekeepers, and owners. Every screen exists because someone on the floor needed it.
Where a country has a GrandStay partner, they handle onboarding in your language and timezone, and know the local regulations and OTAs. Everywhere else, our HQ team does it.
We measure success in RevPAR lift, hours saved, and guest satisfaction — not in features shipped.
Features
From front desk to back office, GrandStay covers every touchpoint of hotel operations with enterprise-grade tools — and a UX your team will actually enjoy using.
Switch between all your locations from one unified dashboard. Each property fully isolated, all in one workspace.
Real-time RevPAR, ADR, occupancy and forecast charts that surface decisions, not just data.
Calendar drag-and-drop, OTA sync, walk-ins, group bookings — the modern booking engine your team deserves.
Assign rooms, schedule shifts, track tasks, manage performance. Built around how hotel teams actually work.
Keep rates and availability in step with your distribution channels. Booking.com is the first connection, with more to follow.
Stripe, PayPal, POS terminals, bank transfers — your payment stack, fully connected to your bookings.
The pricing engine reads your occupancy and booking pace, the local events and competitor rates you track, and your own rate history — and refreshes its suggestions every few hours.
Role-based access, encrypted data, isolated hotel data, tamper-evident audit logs and backups every 6 hours.
How It Works
No high-pressure sales calls. No surprise invoices. Just a clear, fast path to a hotel system your team will actually love.
Tell us about your hotel and choose your country. Takes 90 seconds.
Our local partner — or our HQ team if no partner is in your country — reaches out with a secure onboarding link.
Activate a private sandbox preloaded with sample rooms, reservations and guests. Nothing in it touches a real guest or a real payment.
Happy with what you see? Approve, import your rooms, guests and reservations from a spreadsheet, and switch on. Your team trains in the Academy, at its own pace.
Who looks after you
When you request a demo it goes to the GrandStay partner for your country. Most territories are still open — where yours is, our HQ team looks after you directly, and that territory is available to a partner who wants it.
Where a partner covers your country, onboarding, support and training are in your language.
A partner works in the region they cover and can meet you there.
A partner keeps your market's business hours. Until one does, our HQ team answers you directly.
A partner helps with local taxes, guest ID capture and registration requirements.
Plans
Start with $0 upfront and pay 15% only on bookings GrandStay brings you, or choose a fixed subscription.
$0 upfront
From $250/month
GrandStay does not guarantee any number of bookings, visitors, revenue or ranking.
Frequently Asked
Everything you need to know before requesting a demo.
You choose how you pay. On the Performance Plan you pay $0 upfront and GrandStay takes 15% only of the bookings GrandStay brings you, with a 6-month minimum. Or choose a fixed subscription from $250 per month. The full offer is on the List your property page.
Tell us about your property and we'll route your request to our partner in your country, or to our HQ team, who will contact you with a personalized invitation. No pressure, no commitment.